Hi I have installed the official Windows 10 on my Surface 3 today when it becomes available. After it's completed I came to notice that Drawboard PDF (which comes with the tablet when I bought it) is missing. I went to Microsoft Store and found that the app is not in my library, which means I have to re-purchase it if I want to use it again.
It's a quite important app for me because I do a lot of annotation on pdf files, and there isn't matching alternative to this app in my opinion. Please advise. Many thanks James. Hi Syed - this is not a very helpful response for a few reasons: (1) James already told you that he had to pay for the app if he was to reinstall it, but shouldn't because the app should be preinstalled on his Surface 3.
So you have ignored this fact when you told him to 'reinstall it' (2) He shouldn't have had the app uninstall in the first place after a Windows upgrade - there is clearly something wrong with the Windows 10 upgrade process because this has happened to more than one person (3) The app is called 'Drawboard PDF' and not 'Draw board PDF' (4) Telling James, and anyone else, to use the native Microsoft Reader app is not helping the developer of Drawboard PDF (i.e. Me and my team) because your job should be getting Drawboard PDF back on his device as he is specifically asking you to. Thanks, Alistair.
Drawboard PDF is a versatile, business-oriented PDF reader, annotator, and editor optimized for Windows tablets and touch screens. It provides a huge host of features, basic to advanced, and is particularly notable for its extensive stylus support, from back-of-stylus erasing to changing stroke width and color.
Hi Syed Thanks for your suggestion. Microsoft Support team had kindly solved the issue for me so I'm quite happy now. However, I was told that the app comes as part of software package for Windows 8.1 rather than Surface 3 the tablet. I was quite surprised. It does explain why the app went missing after the upgrade however I wonder if it is a good idea for Microsoft to do that.
As a customer I tend to think the pre-installed digital content comes with the tablet and OS upgrade should not stop me from using that - in my case this app happens to be very important for my work and I hardly find any alternative. I haven't used any other Windows 8.1 devices so I don't know whether Drawboard PDF was pre-installed in them as well. I believe if Windows could push a warning before upgrade that would be great. It would at least make users aware of the potential problem. Thanks James.
The first thing you'll notice, perhaps even before you buy it, is that this software does just about everything. From the top, you can navigate and edit PDFs through two different modes: finger touch, or with a stylus. (Note that while the software can be used with a mouse in theory, it is definitely designed for tablets or desktop touch screens.) The stylus support is amazing, serving well in its goal to replace natural pens and paper. And although the software is designed to annotate existing PDFs – blueprints, documents, et al – it can be used to create PDFs, type them up, insert images, add or delete pages, and most other basic function you'd find in, say, Adobe Acrobat. There are some blemishes with this process, though.
Although no particular feature in the software itself triggers it, Drawboard PDF can occasionally work slowly or even crash entirely. Previously, this has happened temporarily as a result of operating system updates, before Drawboard itself was updated. This is not a large issue but it is a possibility to keep in mind. Everything noted down, for good or for ill One of the biggest draws to Drawboard's PDF offering is that it is fantastic for annotation.
Its stylus support is discussed at great length above, but the feeling it provides of using a natural pen works very well together with the ability to annotate a PDF just about any way using it. You can write and erase easily, of course, without the mess pens and paper would make that, but you can also move existing annotations around freely, draw shapes, and highlight. When you're done, you can flatten your annotations onto the PDF itself if you'd like. And if you'd rather avoid that, you can drop sticky notes (or popup notes) wherever they're needed to stay.
But although from a perspective of what it can do, Drawboard PDF is nearly unmatched, it is not perfect in how it does it. Certain specific functions are hard to access, and the number of settings that Drawboard provides to redress this or change the interface is limited. For example, the portion of the interface used to choose the pen tool can block one's view of the PDF itself, and resizing does nothing to solve this problem. While a solidly built interface can afford to be rigid in parts, Drawboard provides few options to change it when you encounter problems.